Microsoft Dynamic CRM helps in managing and maintaining customer relationships, track leads, sales, marketing and deliver actionable data. It improve interactions with the customers and boost business profitability.
Microsoft has moved its CRM beyond sales force automation by integrating digital intelligence into every deal to properly predict client’s needs and deliver personal attention that builds relationships and revenue.
Plan, automate and execute your marketing tasks from a single platform or integrate other applications with Dynamics to perform any marketing needs.
Developing detailed custom reports which are not always available in Dynamics to address your reporting needs and create role-based custom dashboards enabling you to present information based on role.
Build custom workflows and approvals within Salesforce to address & automate processes that are unique to your business needs.
Our experienced CRM consultants will review your system, perform a health check to better understand your unique issues to provide a clear path to rescue a failed implementation.
At its most basic level, it’s a software which helps businesses to organize and manage their customer and lead data. Through the software, users can contact customers and leads, which records and tracks every customer interaction. This allows a business to build a complete picture of its relationship with its customers so that the customer journey can be personalized.
Yes. ThinkStraight CRM professionals can help you customise Microsoft Dynamics CRM to enhance its value in your organisation.
Microsoft Dynamics CRM seamlessly integrates with Microsoft Outlook including your appointments, tasks and emails.
Customers can opt to deploy Dynamics 365 in one of three ways: Cloud, On-premise, Hybrid
Yes, these applications are part of Microsoft Dynamics CRM.
In 2016, Microsoft replaced Dynamics CRM with Dynamics 365, a fully rebranded product specifically designed for customer engagement. Microsoft Dynamics CRM has now been divided into following application - Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, and Dynamics 365 for Project Service Automation as part of Microsoft Dynamics 365.